Contact Hobbing
Everything reaches us at one address, read by a person: support@hobbing.ai. Support, billing, refunds, privacy requests, press, and partnerships all land in the same inbox.
Write to support@hobbing.ai. One address on purpose: at our scale a routed inbox that gets answered beats three that do not.
- Help with the app, a roadmap, or a step that looks wrong.
- Billing questions, a charge you did not expect, or a refund.
- Privacy requests: a copy of your data, a correction, or deletion.
- Press, partnerships, and anything about the company itself.
What to include
The email address on your account, what you were trying to do, and what happened instead. If it is about a specific step, the name of the roadmap and the step is enough for us to find it. Screenshots help more than descriptions of screenshots.
Billing and cancellation
You do not need us to cancel. Open the You tab, then Membership, then Cancel subscription: one confirmation and it is done, from the app or from any browser at https://app.hobbing.ai. Cancelling stops the next renewal and leaves your access alone until the period you paid for runs out.
If a charge went wrong, write to support@hobbing.ai and we will sort it out. Nothing in our terms limits refund rights your state or country gives you.
Privacy and data requests
Write from your account email and we will act within 30 days, usually much sooner. You can ask to see the data we hold about you, correct it, receive a portable copy, or delete your account and its data. The full policy, including who processes data for us, is at https://www.hobbing.ai/privacy.
Inside the app
The subscription terms and the privacy policy are also in the app: open the You tab and look under About. Cancellation, membership status, and your saved profile live in the same place.