How can we help?
Answers to the questions makers ask us most, from turning a saved reel into a roadmap to cancelling a subscription. Can't find yours? A person reads every message at support@hobbing.ai.
- What is Hobbing?Getting started
- Is Hobbing free?Getting started
- Where can I use Hobbing?Getting started
- How do I sign up?Getting started
- Why does Hobbing ask for the year I was born?Getting started
- Which crafts can I learn?Getting started
- How do I choose my first roadmap?Getting started
- Which languages is Hobbing in?Getting started
- How do I turn a post into a roadmap?Making a roadmap from a link
- Which links work?Making a roadmap from a link
- How long does it take?Making a roadmap from a link
- Can I close the sheet while my roadmap is being made?Making a roadmap from a link
- Why does it say "Drawing your step pictures"?Making a roadmap from a link
- How many roadmaps can I make from links?Making a roadmap from a link
- Why was my link turned down?Making a roadmap from a link
- My roadmap missed something. Can I fix it?Making a roadmap from a link
- Which language and units will my roadmap be in?Making a roadmap from a link
- Can other people see the roadmaps I make from links?Making a roadmap from a link
- How does a roadmap work?Roadmaps and steps
- What are the different kinds of step?Roadmaps and steps
- Can I skip a step?Roadmaps and steps
- Why are some steps locked?Roadmaps and steps
- How do check-ins and photo feedback work?Roadmaps and steps
- What is "Trace it"?Roadmaps and steps
- How do I start a roadmap again?Roadmaps and steps
- Can I share a roadmap with a friend?Roadmaps and steps
- The video goes too fast. What can I do?Roadmaps and steps
- How does the supply list work?Supplies and shopping
- Do I have to buy everything on the list?Supplies and shopping
- What is the Shop tab?Supplies and shopping
- Why are my supply answers missing on another device?Supplies and shopping
- Can supplies and measurements be in my units?Supplies and shopping
- Who is Daisy?Daisy, your craft tutor
- How do I ask Daisy about the step I am on?Daisy, your craft tutor
- Can Daisy choose a roadmap for me?Daisy, your craft tutor
- Can Daisy look at my work?Daisy, your craft tutor
- Does Daisy speak my language?Daisy, your craft tutor
- Why did Daisy ask me to take a break?Daisy, your craft tutor
- Can Daisy contact support for me?Daisy, your craft tutor
- What is on the Home tab?Home and inspiration
- How do I make a roadmap from a post on Home?Home and inspiration
- How do I save a post I like?Home and inspiration
- How do I find a post about something specific?Home and inspiration
- How do I see less of something?Home and inspiration
- Why does the order of my Home feed change?Home and inspiration
- Why does Home look different around the holidays?Home and inspiration
- How do I change the app's language?Account and settings
- How do I switch between centimeters and inches?Account and settings
- Can I change the answers I gave when I signed up?Account and settings
- How do I change my profile photo?Account and settings
- How do invites work?Account and settings
- The app asks me to update. Do I have to?Account and settings
- How do I sign out?Account and settings
- What does Premium include?Premium and billing
- How much does Premium cost?Premium and billing
- How does the free trial work?Premium and billing
- How do I cancel?Premium and billing
- I cancelled by mistake. Can I undo it?Premium and billing
- I paid in the app but I do not have Premium. What do I do?Premium and billing
- What happens to my roadmaps when Premium ends?Premium and billing
- Can I get a refund?Premium and billing
- I have a discount code. Where do I use it?Premium and billing
- Who can see what I make?Privacy, safety and your data
- Is Hobbing for children?Privacy, safety and your data
- How do I delete a photo, a roadmap or a collection?Privacy, safety and your data
- How do I delete my account?Privacy, safety and your data
- Can I get a copy of my data?Privacy, safety and your data
- Do you sell my data?Privacy, safety and your data
- Are the pictures and steps made by AI?Privacy, safety and your data
- My roadmap will not load.Troubleshooting
- I cannot sign in.Troubleshooting
- A video will not play.Troubleshooting
- The camera does not open for a check-in or for tracing.Troubleshooting
- My screen keeps going dark while I craft.Troubleshooting
- Hobbing is not in my share sheet.Troubleshooting
- How do I reach a person?Troubleshooting
Browse by topic
- Getting startedWhat Hobbing is, where it runs, signing up, and picking your first roadmap.8 articles
- Making a roadmap from a linkTurn a Pinterest pin, Instagram reel, TikTok, YouTube video or blog post into a step-by-step roadmap.10 articles
- Roadmaps and stepsHow a roadmap works, the kinds of steps, check-ins, tracing a design, and sharing a roadmap.9 articles
- Supplies and shoppingThe supply list, marking what you already have, and the Shop tab.5 articles
- Daisy, your craft tutorAsking Daisy about the step you are on, photo feedback, and letting her pick a roadmap for you.7 articles
- Home and inspirationThe inspiration board, saving pins, hiding what you are not into, and seasonal posts.7 articles
- Account and settingsLanguage, measurements, your welcome answers, your photo, invites, and app updates.7 articles
- Premium and billingWhat Premium includes, prices, the free trial, cancelling, and billing through Apple or Google.9 articles
- Privacy, safety and your dataWho can see what you make, the age requirement, deleting your data, and deleting your account.7 articles
- TroubleshootingWhen a roadmap will not load, a video will not play, sign-in fails, or the camera is refused.7 articles
Popular questions
- What is Hobbing?Getting started
- Is Hobbing free?Getting started
- How do I turn a post into a roadmap?Making a roadmap from a link
- How many roadmaps can I make from links?Making a roadmap from a link
- How does a roadmap work?Roadmaps and steps
- How do check-ins and photo feedback work?Roadmaps and steps
- How does the supply list work?Supplies and shopping
- How do I ask Daisy about the step I am on?Daisy, your craft tutor
- What does Premium include?Premium and billing
- How do I cancel?Premium and billing
- How do I delete my account?Privacy, safety and your data
- How do I reach a person?Troubleshooting
Still need help?
Ask a person
In the app, open Profile and tap Help & support to open a case, and someone on the Hobbing team writes back in the same thread. Or email support@hobbing.ai.
Ask Daisy
Stuck on a step? Daisy, the tutor in the app, knows which step you are on. Open it in the app and tap "Want a hand?".